# Removing a Support Requester

Any time roles change in your organization, you may need to change who has access to your Enseva account. In order to do so, you can remove a Requester or Account manager using the process in this tutorial.

##### **Removing a Support Requester from Your Account**

1. Start by clicking "Submit your request" from your account home page.  
      
    [![request-start.png](https://docs.enseva.com/uploads/images/gallery/2023-12/scaled-1680-/yAKrequest-start.png)](https://docs.enseva.com/uploads/images/gallery/2023-12/yAKrequest-start.png)
2. Next, click on "Support: Remove Requester from Account"  
      
    [![request-page-remove.png](https://docs.enseva.com/uploads/images/gallery/2023-12/scaled-1680-/request-page-remove.png)](https://docs.enseva.com/uploads/images/gallery/2023-12/request-page-remove.png)
3. You'll see the following screen with a description of the steps to complete your request.  
      
    [![remove-requester.png](https://docs.enseva.com/uploads/images/gallery/2023-12/scaled-1680-/remove-requester.png)](https://docs.enseva.com/uploads/images/gallery/2023-12/remove-requester.png)
4. Fill out the required details for the Requester you wish to remove.  
      
    [![remove-requester2-fixed.png](https://docs.enseva.com/uploads/images/gallery/2023-12/scaled-1680-/remove-requester2-fixed.png)](https://docs.enseva.com/uploads/images/gallery/2023-12/remove-requester2-fixed.png)
5. When you are finished, click Submit Request at the bottom.  
    You will receive a response within 24 hours confirming your request has been completed.  
      
    [![submit-request-fixed.png](https://docs.enseva.com/uploads/images/gallery/2023-12/scaled-1680-/Z60submit-request-fixed.png)](https://docs.enseva.com/uploads/images/gallery/2023-12/Z60submit-request-fixed.png)