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Removing a Support Requester

Any time roles change in your organization, you may need to change who has access to your Enseva account. In order to do so, you can remove a Requester or Account manager using the process in this tutorial.

Removing a Support Requester from Your Account
  1. Start by clicking "Submit your request" from your account home page.

    request-start.png

  2. Next, click on "Support: Remove Requester from Account"

    request-page-remove.png

  3. You'll see the following screen with a description of the steps to complete your request.

    remove-requester.png

  4. Fill out the required details for the Requester you wish to remove.

    remove-requester2-fixed.png

  5. When you are finished, click Submit Request at the bottom.
    You will receive a response within 24 hours confirming your request has been completed.

    submit-request-fixed.png
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