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Technical Support
Enseva Azure Cloud
Enseva Support Portal
Introductions
Subscription Management
Virtual Machine Instances
Managing Preferences
Managing Requesters
Creating an Enseva Azure Account
Creating an Enseva Azure Account Navigate to the Tenant PortalCreating an Enseva Azure account is a self-service activity. Any user with an email address may visit Enseva's Azure portal, sign up, and activate an account. To create an Enseva Azure account, n...
Logging in for the first time
This guide will cover logging into your Enseva Azure account for the first time. Logging into your Enseva Azure account for the first time Navigate to the Tenant PortalFrom an internet browser, navigate to the page https://tenant.enseva.com Enter your log...
Reviewing Your Enseva Azure Subscription
This guide will cover Reviewing your Enseva Azure Subscriptions Reviewing Your Enseva Azure Subscription Navigate to the Enseva Azure PortalEnseva Azure subscriptions allow users and organizations to self-provision resources in the cloud. These subscriptio...
Managing Multiple Subscriptions
This guide will cover Managing Multiple Subscriptions within the Enseva Azure Portal Managing Multiple Subscriptions Navigate to the Enseva Azure PortalIt’s possible for a user to own or have access to multiple subscriptions. This comes in handy in cases ...
Sharing Your Subscription with a Co-Administrator
Enseva Azure subscription owners are able to share their subscriptions with co-administrators. Co-administrators are able to perform some of the same functions as the subscription owner such as creating virtual machine instances, powering instances on and off...
Un-sharing Your Subscription with a Co-Administrator
Enseva Azure subscription owner are able to share their subscriptions with co-administrators. Co-administrators are able to perform some of the same functions as the subscription owner such as creating virtual machine instances, powering instances on and off,...
Creating a Virtual Machine Instance
This guide will cover Creating a Virtual Machine Instance within Enseva Azure Creating a Virtual Machine Instance Navigate to the Tenant PortalEnseva Azure allows cloud administrators to quickly provision Windows and Linux virtual machine instances. All t...
Deleting a Virtual Machine Instance
This guide will cover Deleting a Virtual Machine Instance within Enseva Azure Deleting a Virtual Machine Instance Navigate to the Tenant PortalEnseva Azure allows cloud administrators to quickly delete Windows and Linux virtual machine instances. All that ...
Changing an Instances Hardware Profile
Hardware profiles allow administrators to configure the number of vCPU Cores and GB of memory allocated to a virtual machine instance. All virtual machine instances have 120GB block storage devices by default and the virtual disks may be managed independently...
Adding an additional block storage device to an existing Instance
Each virtual machine instance may have multiple disks attached to them. For instance, you may want to keep the disk that is automatically provisioned with the instance for operating system purposes and attach one or more additional disks to store user applica...
Expanding a Block Storage device
Enseva Azure allows administrators to expand block storage volumes attached to virtual machine instances with ease. All virtual machine instances have 120GB block storage devices by default and the virtual disks may be managed independently of the hardware pr...
Deleting a Block Storage Device from an Instance
Each virtual machine instance may have multiple disks attached to them. For instance, you may want to keep the disk that is automatically provisioned with the instance for operating system purposes and attach one or more additional disks to store user applica...
Adding a Network Adapter to an Instance
Each virtual machine instance may have one or more virtual network adapters attached to them. Typically a virtual machine instance will have a single adapter assigned, however multiple adapters may be leveraged in instances where layer-2 connectivity is requi...
Removing a Network Adapter from an Instance
Each virtual machine instance may have one or more virtual network adapters attached to them. Typically a virtual machine instance will have a single adapter assigned, however multiple adapters may be leveraged in stances where layer-2 connectivity is require...
Creating an Instance Check-Point
This guide will cover Creating an Instance Check-point within Enseva Azure. Creating an Instance Check-Point Navigate to the Tenant PortalNavigate to https://tenant.enseva.com and enter your login credentials, then sign into your account.For the purposes o...
Restoring an Instance to a Checkpoint
This guide will cover Restoring an Instance of a Virtual Machine to a Checkpoint Restoring an Instance to a Checkpoint Navigate to the Tenant PortalNavigate to https://tenant.enseva.com and enter your login credentials, then sign into your account.For the ...
Deleting an Instance Checkpoint
This guide will cover Deleting an Instance Checkpoint Deleting an Instance Checkpoint Navigate to the Tenant PortalNavigate to https://tenant.enseva.com and enter your login credentials, then sign into your account.For the purposes of this tutorial we alre...
Changing Your Password
We recommend updating your password regularly to keep your account secure. In this tutorial we will review how to update your password from your Enseva account. Changing Your Password To change your password while logged in, click on your User Menu in th...
Resetting a Forgotten Password
We all forget our passwords sometimes, but it's easy to reset if you do. Follow the tutorial below to reset your forgotten password. Changing Your Password (Forgot Password) If you've forgotten your password, start by visiting Enseva Support and click the...
Setting Time Zone and Date/Time Formats
To make your account easier to manage it is important to be able to properly recognize date and time where it is displayed across the account. For example, when making a service request, the time stamp shown for the due date and creation date can be formatted...